A typical call to help desk: Help Desk Analyst: "Hello XYZ help desk" Caller: "Hi, I was using your product when it blew up" [interrupted] Analyst: "Ah! you mean it, exhibited unexperienced execution" Caller: "...okay...I was using your product when it exhibited unexperience execution." Analyst: "I'm listening" Caller: "Anyway, it must have a bug" Analyst: "Ah! you mean, undocumented feature." Caller: "Look. I don't care what you call it, can it be fixed" [cut off, again] Analyst: "Ah! enhancement request" Caller: "Well, it's really messing things up. I mean, when I'm in windows, it causes all sorts of errors, especially General Protection Faults" Analyst: "Ah ha! It's obviously a Windows problem. Goodbye." *click* Caller: "But wait!"
This message was sent on 20 Jul 1996